ORDER & DELIVERY

PLACING AN ORDER

After finding your desired items, there are only five steps to follow:

  1. Shopping cart

Select the size and quantity for your items (if applicable) and use the “ADD TO CART” button.

Review your shopping cart by selecting the shopping cart icon at the top of the page. You can delete items from your shopping cart or change the quantity and size.

If everything is alright, click on ”CHECKOUT” to proceed with your order.

  1. Personal details and Givvted account

Enter your personal details and address. If you have a Givvted account, simply log in and everything is filled in with your info. If you don’t have a Givvted account you can either create one, or checkout as a guest.

  1. Delivery

Enter the delivery address details. The delivery address can be different from your home address.

  1. Check

This is the last step before finalising your order. Check the order details and if everything looks good, click continue.

  1. Payment

You can pay using Visa, MasterCard, PayPal, iDEAL, Klarna, Bancontact and Fashion cheque. After your payment has been processed, you will receive a confirmation email with your order summary. You will receive another email once the order is shipped from our warehouse. Read more about Payment methods and procedure.

GIFT CARD

Digital Gift Card

A digital gift card of Givvted is the perfect last-minute present. Select the value for the Gift Card and proceed to the checkout. The Digital Gift Card will be sent by email and delivered to your inbox as soon as your payment has been processed.

GENERAL INFORMATION

Givvted has made every effort to display the colors of the products on www.Givvted.com as accurately as possible. However, we cannot guarantee that your monitor’s display of the colors is completely accurate. All items are checked for any faults before they are being shipped to our customers. Should you receive an item that is not in perfect condition, please contact us immediately.

DELIVERY

DELIVERY TIME

Shipments within the Netherlands are handled by PostNL and all international shipments are handled by UPS. You will be informed about the expected or guaranteed delivery date during checkout. Please note that during sales periods delivery can take longer than usual and that shipments are only processed on European business days.

Additionally, we will send you an email the moment your shipment is handed over to shipping provider. They will provide you with a tracking number so you can follow your shipment throughout its journey.

DELIVERY COSTS

You have free shipping on orders above €50. When your order total is lower than €100, shipping costs will be charged depending on your delivery address and method.

Duties & taxes

Givvted ships from the Netherlands. Duties and taxes may apply if you place an order from outside the EU. For countries within the EU, there are no custom charges.

GIVVTED shall not be liable for duties or taxes. Please be well informed before you place an order. Once your order has been shipped, it can no longer be cancelled. Only after you’ve received your order, you are able to return the item(s) free of charge.

Shipping insurance

Shipments are insured against theft and accidental damage during shipping until the moment you received the package.

If your box is damaged upon arrival, we recommend that you either refuse the delivery or write a note (if possible) that you are accepting a damaged box when signing for it.

INTERNATIONAL DELIVERY

If you would like to find out if we ship to your country, please contact our customer service.

Please note GIVVTED ships from the Netherlands. Import duties and taxes may apply. These are are regulated by your country’s customs, we do not have any influence on this.

Our shipping partner UPS has more information available.

FAST RESPONSE

We always aim to get back to you within 1 business day.

SAFE & SECURE SHOPPING

Our checkout process is fully encrypted to ensure all personal information is kept safe and secure.

SUPPORT

Can’t find what you’re looking for? Contact us via email (hello@Givvted.com), social media or by phone.

Business days: 8:30 AM – 5:00 PM (CET)
We’re happy to help.